ThreadChain Logo
ThreadChain Logo

ThreadChain Privacy Policy

Last updated: 12 January 2026
Effective date: 12 January 2026

1. Who we are

Threadchain ("we", "our", or "us") provides an online platform and related services (the "Service"). This Privacy Policy explains how we collect, use, store, and protect personal information when you use the Service.

Threadchain is the data controller for personal data processed under this Privacy Policy.

2. Information we collect

2.1 Information you provide

We may collect the following information when you use the Service:

  • Account information such as name, email address, password, and optional profile details
  • Information you submit through forms, questionnaires, or messages within the Service
  • Files or other content you upload

2.2 Information collected automatically

When you use the Service, we may automatically collect account and usage information.

2.3 Cookies

We use essential cookies or similar technologies to operate and secure the Service. Disabling these may affect functionality.

3. How we use information

We use personal information only to:

  • Provide, operate, and maintain the Service
  • Manage user accounts and subscriptions
  • Process payments and transactions
  • Communicate with users about the Service
  • Maintain security, prevent misuse, and comply with legal obligations

We do not sell personal information or use it for third-party advertising.

4. Legal basis for processing

Where required by law, we process personal data based on:

  • Performance of a contract
  • Legitimate business interests
  • Legal obligations
  • Consent, where applicable

5. Sharing of information

We share personal information only:

  • With service providers who assist in operating the Service and are bound by confidentiality and data protection obligations
  • Where required by law or to protect rights, safety, or the integrity of the Service
  • In connection with a business transaction such as a merger or acquisition

6. Data retention

We retain personal data only for as long as necessary to provide the Service and comply with legal, accounting, or regulatory requirements.

7. Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal data, and to lodge a complaint with a data protection authority.

Requests can be made using the contact details below.

8. Security

We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is completely secure.

9. International transfers

Personal data may be processed outside your country of residence. Where required, appropriate safeguards are applied.

10. Children

The Service is not intended for children under 16, and we do not knowingly collect their personal data.

11. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and take effect as stated.

12. Contact

For privacy-related questions or requests:

ThreadChain Ltd

Email: support@threadchain.pro